egg credit card review

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Average Ratings
Customer service2.6/10 Based on 25 ratings
Value for Money3.3/10
Reviewer Rating2.7/10
Overall Rating3/10 Based on 65 ratings

View Last 6 Months Only

25% Recommended14 out of 57 Reviews

Review of Egg Credit Card

By MrsAB on 17th Jul 2008

MrsAB's Ratings
Used card for1 year and over
Loyalty schemeNo
Customer service1/10
Value for money3/10
Overall value1/10
no MrsAB's recommendation

Good Points

easy to apply for and online tools are easy to use.

Bad Points

General Comments

Appalling customer service. My Egg card was used fraudulently. It has taken Egg since November to sort it out (it is now July). They then closed my account because I had been delinquent for 120 days. At no stage did they write to me to inform me that my account was delinquent - they relied on emails that I never received. My credit rating was totally messed up for months. You cannot get the same answer twice from their "customer services" and getting hold of the fraud desk is nigh on impossible. Hopeless! Only after prompting several times did the repay me the money I was in credit with them at the end.

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