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Picture courtesy of Timo.
| Customer Service | 3.2/10   |
|---|---|
| Quality of website | 6.2/10 |
| Value for Money | 6.7/10 |
| Reviewer Rating | 4.5/10 |
| Overall Rating | 4.2/10 |
By pheonix254
on 17th Jul 2008
| Goods purchased & cost | Computer components. ~ £300 |
|---|---|
| Delivery | A few weeks late |
| Customer Service | 2/10 |
| Quality of website | 2/10 |
| Value for money | 9/10 |
| Overall value | 3/10 |
 pheonix254's recommendation | |
cheapest on the market, good if you only need a few items.
Customer service is very poor, unexplained delays, and a 3 week wait for next day delivery due to an item not being in stock, which was not clear to me on the website.
I have used www.eclipse-computers.com a couple of times now, and would not recommend them particularly. I think their website is not very well designed, particularly the stock counters, and this leads to very long delays between placing and receiving larger orders, if an item which is usually in stock as mentioned on the web turns out not to be. I live fairly close by, and the shop appears not very good either, with long queues for both purchasing and technical support, and very short opening hours on Saturdays. I would recommend them for orders that need to be as cheap as they can be, but it comes at a price if something goes wrong.
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