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| Accommodation | 4/10 |
|---|---|
| Customer Service | 4/10 |
| Resort | 4/10 |
| Food | 5/10 |
| Location | 8/10 |
| Value for Money | 4/10 |
| Overall rating | 4/10 |
By tavelgal28 on 17th Jul 2008
| Date of stay | July 2008 |
|---|---|
| Board Basis | Room only |
| Tour Operator | Not supplied |
| Accommodation | 0/10 |
| Customer Service | 0/10 |
| Food | 4/10 |
| Resort | 0/10 |
| Location | 8/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Location was good - close to the Port and overlooking the harbour.
We made a reservation the day before but when we arrived, the staff seemed to have no record of our reservation.
We reserved a single double bed and got two single beds.
We would have overlooked all of this though had we not found bed bugs in the bed the next morning.
We woke up to bites all over our bodies and found a bed bug in the bed. We captured the bug and brought him down to to the reception and the staff appeared completely unconcerned. They claimed the insect must have flown in the window at night (bed bugs don't fly). They then implied we brought the bug with us from home to avoid paying for our room. Completely appalling in my opinion. I would never stay there again and have had to throw out my luggage to prevent having an infestation in my home.
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