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- creaven's review
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| Content | 1.8/10   |
|---|---|
| Reliability | 2.8/10 |
| Customer Service | 2.3/10 |
| Speed Consistency | 2.8/10 |
| Value for Money | 3.2/10 |
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2.3/10 |
By creaven on 17th Jul 2008
| Reliability | 0/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 creaven's recommendation | |
None.
Too many to write down in my experience I feel.
I am currently receiving talk talk broadband and it is working at the heights of half a meg. It is slower than dial up I feel. I now find myself smoke signaling from the roof of my house as this is far more effective. I will soon be investing in homing pigeons so I can get fast messages to my friends.
The customer service has been unhelpful and after 15 calls and the same number of hours the problem is not resolved. The sharing of information between staff has been poor in my experience, as with every new call I would have to go through the same troubleshooting procedures. I think the they also have connection issues.
Finally just to push you off the edge they have a world renowned poet reading his own work when on hold.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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| Ballicom International | £322.14 |
| Prob Solve Xpress | £425.95 |
axzed on 23rd Jul 2008