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| Customer Service | 7/10   |
|---|---|
| Quality of website | 7.8/10 |
| Value for Money | 7.2/10 |
| Overall rating | 6.8/10 |
By Guest. on 17th Jul 2008
| Goods purchased & cost | Paints/Pigments |
|---|---|
| Delivery | Still waiting |
| Customer Service | 0/10 |
| Quality of website | 3/10 |
| Value for money | 3/10 |
| Overall value | 3/10 |
 Guest.'s recommendation | |
Good selection for diorama accessories.
Very slow shipping. I order from them four times, and the fastest I received my orders was in 15 days. Pretty much in every shipment there were missing items. When I sent an email to customer service, it took forever for them to reply to me. Of course solving the issue took another 15 days.
99% of the times I shop from a different store, however, sometimes I can't find what I am looking for in any other store and end up shopping in here. They are always the last place I check for the item I am looking for.
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