written by on 17/07/2008
Good Points
None
Bad Points
E-mail admin department which took 3 days to reply
General Comments
Managed to speak to admin on the phone and they were impatient and rude. My wife's flights were booked as Mr instead of Mrs and they wanted £80 to change it - that's higher charges than a bank!
As rated by our community of reviewers
389063_Agentkb08's Comment
Written on: 05/08/2008
I am a travel agent and i hope you did not pay the £80 your wife would have been able to travel regardless as your title doesn't matter due to the fact that it isn't in your passport.