- Review Centre
- Travel
- Travel Services
- Travel Agents
- Travel Republic www.travelrepublic.co.uk
- hazels0191's review
Have a picture of Travel Republic www.travelrepublic.co.uk?, please send it to us.
| Customer Service | 5.4/10   |
|---|---|
| Value for Money | 6.2/10 |
| Reviewer Rating | 5.7/10 |
| Overall Rating | 5.6/10 |
By hazels0191 on 16th Jul 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 0/10 |
| Value for money | 4/10 |
| Overall value | 0/10 |
 hazels0191's recommendation | |
None
pretty much everything
Customer service poor. Period. This may sound harsh but I have just had a very bad experience with this company following a cancellation of flight made by them. Another flight was offered which I reluctantly accepted on the terms that accommodation and transfers were also changed in accordance. After lots of promises, phone calls, queries complaints etc. things were never changed. I ended up cancelling the whole holiday with added cost to myself. And they tried to charge me full cancellation when I clearly did not need to. I still ended up paying an extra £200 to cancel when nothing was of my doing. I have rebooked with another company who were courteous helpful and very efficient (Thomas cook) I have paid no more for the exact holiday through them. I would never recommend travel republic to any one and would not go on holiday with them if it was free. (I could never guarantee getting back to the right country.
Important, please be aware that:
hazels0191's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
