leonc08's Review of Puerto de Santiago, Tamaimo Tropical Tenerife
16th Jul 2008
Overall Rating
- Value for money
- Board BasisAll inclusive
- Accommodation
- Food
- Location
- Date of stay06/08
- Tour OperatorNot supplied
- Customer Service
- Resort
Nice pool bar.
Bad Points
......
General Comments
First of all, I would expect a hotel like Tamaimo Tropical to have air-con as standard in every room. That was not the case as we found out when we walked into the sweaty room. Also you have to pay to hire the safe in the room, which cost around 30euro for less than two weeks.
It had a small TV without a remote, and most of the channels were fuzzy. I did fiddle with cable in the wall and the back of the TV but nothing changed. There was a few cockroaches living the the room throughout our stay there, I did manage to kill one toward the end of our stay by slamming the balcony door on it, though (that was probably the highlight of staying there).
The maids did come every day except Sunday as usual, but all they did was make the beds and sometimes change the towels (it felt like they did it when they felt like it), even though we had put them in the bath as it said to do on a notice in the bathroom if you wanted them to be changed. Once they had even taken the wet towels from the bath and just hung them back up in the bathroom...
On a few occasions they would take the towels and not bother to leave any, on some days I waited until in the afternoon and I had to call reception to ask for the towels. They said they would send someone up straight away, that didn't even happen. I had to call again, and when someone did come up with clean towels hours later, they never bothered to bring hand or a floor towel, only 2 large towels.
The breakfast food there was OK but we only went twice for it.
The lunch and evening meals were almost the same. We were all inclusive but rarely ate in the hotel, only twice for lunch and once on an evening. It was buffet style and every single time the plate I picked up had some sort of dirty mark on it as if it hadn't been washed properly.
I would never stay there again even if it was free, the only good point I can think of is that I could tell the drinks there were genuine and not watered down, but I thought the bar service was poor for such a busy hotel. Even on a night there was only 1 member of staff serving, I thought the queues were just ridiculous.
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