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| Quality of service | 5.3/10   |
|---|---|
| Quality of food | 5.7/10 |
| Value for Money | 4.1/10 |
| Overall rating | 4.3/10 |
By Guest. on 16th Jul 2008
| Value for money | 0/10 |
|---|---|
| Overall value | 1/10 |
 Guest.'s recommendation | |
the evening meal was decent but not at all exceptional
the single room was one of the smallest I have ever stayed in, and right up at the top of the building and I had to carry my own bags up. It was nicely decorated and the bathroom was good but I was glad I was only staying one night as it would become claustrophobic. When I phoned to book the room, nothing at all was said about it being up many stairs.
I reserved a single room at the Waterfront for one night in May, and was charged twice for it, once on my debit card and again on my credit card. When I wrote to request a refund, they said that I had reserved for two nights and had left without cancelling the second. I did not book a second night. I wrote to this effect and have received neither letter nor refund as of yet.
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