fitness first review

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Average Ratings
Value for Money2.2/10
Reviewer Rating2/10
Overall Rating2.2/10 Based on 130 ratings

View Last 6 Months Only

13% Recommended15 out of 117 Reviews

Review of Fitness First

By Guest. on 15th Jul 2008

Guest.'s Ratings
Value for money2/10
Overall value1/10
no Guest.'s recommendation

Good Points

They invest in making the gyms look shiny and nice, and putting new equipment in; they are relatively cheap

Bad Points

They go all out to recruit new members so you end up with gyms that are far too busy at peak times, they run out of towels, and can't keep the changing rooms clean. The staff don't appear to be trained and don't seem to be recruited for any specific customer service skills or health/fitness knowledge.

General Comments

Having experienced a number of different gyms I don't honestly believe Fitness First is interested in personal fitness or wellbeing, all they seem to care about is getting new members in the door. They don't care what impact their over-subscription has on the experience of current members. I am leaving Fitness First as soon as my subscription is up this month.

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