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- n0class's review
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| Value for Money | 3.8/10  |
|---|---|
| Reviewer Rating | 3/10 |
| Overall Rating | 3/10  |
By n0class on 15th Jul 2008
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 n0class's recommendation | |
Good price.
Very poor service.
Sent me 4 Cynthia Bunk Beds, all were damaged, one had no mattress.
Didn't deliver when promised.
Best Choice Furniture took my order in February 2008, 1st bed eventually delivered mid-May with every component badly damaged. Replaced with 2nd bed, still badly damaged, 3rd bed was the same and eventually in early July the last bed came, it was damaged as well. Their Customer Service was very poor with continual apologies, promises to call back (but rarely did). Deliveries arranged twice and driver didn't turn up which left me waiting in all day. Requested a refund and got promise to ring me to discuss the refund - no phone call and refund appeared on credit card without telling me. No compensation for having my money for nearly 6 months.
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