barclays current account review

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Average Ratings
Ease of use3.3/10 Based on 11 ratings
Customer Service1.9/10 Based on 9 ratings
Reviewer Rating2.2/10
Overall Rating2/10 Based on 20 ratings
17% Recommended3 out of 18 Reviews

Review of Barclays Current Account

  • Review 1 of 18

By Guest. on 15th Jul 2008

Guest.'s Ratings
Ease of use2/10
Customer Service2/10
Overall value2/10
no Guest.'s recommendation

Good Points

Local branch. Friendly staff.

Bad Points

Very slow or non responsive.

General Comments

I am treasurer of school pta and, as my daughter is leaving and the head is long term sick, need to change the signatories for the Barclays Current account. The branch can't help, I have had to ring a central number. Four times! Each time I have found the staff to be very helpful and understanding and assure me that everything is now in hand and a form will turn up by first class post but that the previous probably didn't take place because no record is on file. Nothing then happens! Each person verifies who I am by asking my date of birth and mother's maiden name etc. I started this process in plenty of time. There are only four days until the end of the school year.

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