Tom Tom Go 720 Review

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Tom Tom Go 720
2 stars
Average rating for this product is: 2 out of 5

From 3 ratings and 18 reviews

Thumb down 28% of users recommend this product

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aluncollins's Review of Tom Tom Go 720 Satellite Navigation System

14th Jul 2008

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • What extra features are on this model?
    mp3 player
  • Clarity of Instructions
    1.5 stars
  • Area Covered
    europe
  • Ease of Use
    1.5 stars
  • Map Accuracy
    3.5 stars
Good Points

The maps are really good.


Bad Points

Sound is no good volume is not high enough, and the after sales when it goes wrong is shocking.


General Comments

My Tomtom GO 720 went wrong wouldn ' t boot up three months old took it back to Halfords and was met with we don ' t exchange we only send it back to Tom Tom to be repaired when they phoned Tomtom they said to take it home and plug it into the computer and try some other options luckily Halfords gave me a contact no and I rang Tomtom told them it would not work they tried some other ways to put it right but could not so they told me they would send empty packet for me to put it in and return for repair I am going away on Friday to France and needed this TomTom more than ever I know the operator said its always the same when you need something but that ' s the way we work I was not asking for a refund just to exchange a faulty product no they said it could take up to three weeks min of two weeks I would not have bought it if I had known the woman in Halfords said they should of informed you when you bought it that they will only repair it if it goes wrong.

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Members' Comments onaluncollins's Review

  • disgruntled73 on 5th Aug 2008

    I TOO HAVE HAD SIMILAR PROBLEMS. The support in my experience is poor and I will not be recommending the 720 or tom tom for that matter to anyone!