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- suze81's review
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Picture courtesy of Quentin.
| Customer Service | 2.5/10   |
|---|---|
| Value for Money | 3.2/10 |
| Reviewer Rating | 2.4/10 |
| Overall Rating | 2.5/10 |
By suze81 on 14th Jul 2008
| Have you made a claim | No |
|---|---|
| Type of Cover | Not supplied |
| Customer Service | 1/10 |
| Value for money | 2/10 |
| Overall value | 0/10 |
 suze81's recommendation | |
Premium went up £100 after the first year, the told me over the phone that a diamond ring had been added to the policy, my boyfriend rang only for a quote! However still recieved information regarding this quote through the post. I had NO idea about this and to be told by Direct Line that your boyfriend is going to propose is not very romantic! I then recieved 6 letters about my renewed insurance, each insurance schedule was different. Cancelled the home insurance and would not but from them again. Gutted I have my pet and car insurance with them. Can't wait till they are up for renewal.
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