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| Customer Service | 6.5/10 |
|---|---|
| Quality of website | 6.6/10 |
| Value for Money | 6.9/10 |
| Overall rating | 5.5/10 |
By mikeytr1 on 14th Jul 2008
| Goods purchased & cost | lights |
|---|---|
| Delivery | A few weeks late |
| Customer Service | 0/10 |
| Quality of website | 2/10 |
| Value for money | 2/10 |
| Overall value | 0/10 |
| | |
This is without question the most appalling customer service I have experienced. Ordered products arrived too late so were returned via THEIR courier which they stated they had no record of. Took me 6 months and countless telephone calls to get a refund.
Important, please be aware that:

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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