Guest's Review of Wrapit, www.wrapit.co.uk
13th Jul 2008
Overall Rating
- Value for money
None at all
Bad Points
Customer service
General Comments
Wrapit claim 99% satisfaction for their service. This is apparently because the survey is taken before you close your list, and before the problems start. Up till that point they are good, the pre-wedding service i cannot fault. But the service afterwards is the worst i have ever encountered.
They cited supplier problems as an excuse, yet I can find most of the unavailable gifts from my list online, able to deliver to me by the end of the week.
This is an awful service.
On average, people found this review very helpful
Web Links
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