pet plan uk pet insurance review

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Average Ratings
Customer service5.8/10 Based on 20 ratings
Value for Money4.5/10
Reviewer Rating4.7/10
Overall Rating4.3/10 Based on 26 ratings
42% Recommended10 out of 24 Reviews

Review of Pet Plan UK Pet Insurance

By jonnyb1972 on 12th Jul 2008

jonnyb1972's Ratings
Have you made a claim?Yes
Customer service3/10
Value for money2/10
Overall value1/10
no jonnyb1972's recommendation

Good Points

Used to be great but have changed in last few years.

Bad Points

General Comments

I have four show boxers and all are insured with Pet Plan Pet Insurance. They have always been great at paying out etc. However my last three claims have all been refused on absolute ridiculous grounds and in direct opposition to the written findings of my vet. There claims team seems to now think that it has superior knowledge to that of my vet. I am appealing my latest claim and if needed taking them to court. I don't know what qualifications are required to be claims assessor but I am sure it is not many years in some of the countries finest universities. I used to give out six weeks free insurance with my puppies however recent experience tells me that you should maybe try some one else look at Marks and Spencer.

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