HSBC Student Account Review

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HSBC Student Account
1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 28 reviews

Thumb down 29% of users recommend this product

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Guest's Review of HSBC Student Account

12th Jul 2008

Overall Rating

2 stars
  • Ease of Use
    3.5 stars
  • Customer Service
    0.5 stars
  • Overdraft Facility
    0.5 stars
Good Points

Internet banking is fast and easy to use.


Bad Points

The three times I've telephoned customer service, the operator has not understood what I was trying to ask. This became quite problematic when I lost my cheque book and needed a new one - I found it absurd that someone on the end of a phone to a bank didn't understand the word 'lost'.


General Comments

When I signed up to the HSBC student account, I was offered a £1000 overdraft - which was brilliant, and was exactly what I wanted. What I actually got, however, was £800. I had to go into my branch three times before they would increase it. If you're paying for your accommodation from your student loan, don't get an HSBC account - the overdraft isn't high enough to support you sensibly for a year. Try Halifax or Natwest.

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