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- HSBC Student Account
- Guest.'s review
Have a picture of HSBC Student Account?, please send it to us.
Picture courtesy of Ben Fuller.
| Customer Service | 2.6/10   |
|---|---|
| Ease of Use | 3.6/10 |
| Overdraft Facility | 3.5/10 |
| Reviewer Rating | 2.7/10 |
| Overall Rating | 2.7/10 |
By Guest. on 12th Jul 2008
| Customer Service | 1/10 |
|---|---|
| Ease of Use | 7/10 |
| Overdraft Facility | 1/10 |
| Overall value | 4/10 |
 Guest.'s recommendation | |
Internet banking is fast and easy to use.
The three times I've telephoned customer service, the operator has not understood what I was trying to ask. This became quite problematic when I lost my cheque book and needed a new one - I found it absurd that someone on the end of a phone to a bank didn't understand the word 'lost'.
When I signed up to the HSBC student account, I was offered a £1000 overdraft - which was brilliant, and was exactly what I wanted. What I actually got, however, was £800. I had to go into my branch three times before they would increase it. If you're paying for your accommodation from your student loan, don't get an HSBC account - the overdraft isn't high enough to support you sensibly for a year. Try Halifax or Natwest.
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