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| Customer service | 0.6/10 |
|---|---|
| Value for Money | 0.7/10 |
| Reviewer Rating | 0.4/10 |
| Overall Rating | 0.5/10 |
By Sally de Souza on 11th Jul 2008
| Have you made a claim? | Yes |
|---|---|
| Customer service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
There are no good points about E&L insurance.
I wish I'd read this before I'd taken out policies on both my pets. There is no way you can contact them other than by letter. If you try phoning it goes straight to answer phone, if you email you get an automated response which isn't followed up within the 10 days they state, in fact you never get a response to either method.
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