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Picture courtesy of Gaynor.
| Value for Money | 5.3/10  |
|---|---|
| Reviewer Rating | 5/10 |
| Overall Rating | 4.9/10  |
By KEaster on 11th Jul 2008
| Value for money | 1/10 |
|---|---|
| Overall value | 1/10 |
 KEaster's recommendation | |
Helpful and pleasant person in showroom.
Guests found it easy to use.
We were married in December. Closed the list first week in January. We are still waiting for a third of the gifts to arrive (11 July). We have been told there was a flood, that the items are discontinued and that the presents will arrive in 4-6 weeks (we have been told this approx 3 times)
The service before we committed to Wrapit was good. It seemed to offer a more varied choice of gifts than other shops. However since we have attempted to receive our gifts we have had nothing but hassle. We have had to email continuously. We have received no telephone calls from them. We were given £40 compensation vouchers initially but only to spend with Wrapit. It has completely taken the shine off the gifts we have received and I have had to send thank you letters for presents we are still yet to receive. None of our items that are outstanding are difficult to buy and I can't understand why Wrapit don't just buy the outstanding items from the high street to honour their commitment to us.
Awful.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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