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| Customer Service | 1.2/10 |
|---|---|
| Quality of website | 3.8/10 |
| Value for Money | 2/10 |
| Reviewer Rating | 0.7/10 |
| Overall Rating | 0.8/10 |
By dimitri4 on 11th Jul 2008
| Goods purchased & cost | Clothes, $165.00 |
|---|---|
| Delivery | Still waiting |
| Customer Service | 0/10 |
| Quality of website | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None
Was told incorrectly about time of delivery and items in stock,
I made an order on May 19 to several online companies . All of my orders were delivered within 7 working days except for my order with Skate America. I believe the order has still not been processed. Over a period of 2 months. I have had two items canceled and was told to pick something else that would ship immediately. I did, but they were not received. I have been in touch with them on the phone 3 times, and was told the same each time, The manufacturer of those items has not shipped them to us yet. And the items that I replaced that were supposed to be shipped immediately, WELL, their response to that was, When I went to the shelf to get the last one, someone else had taken it, so now we have to wait for a new shipment from the manufacturer. I feel as though they wanted to try and get me to order, then have me change my order to buy stuff they have in stock. I guess they don't understand that someone orders something because they happen to like it, and don't want to have to settle for whatever the store happens to have available.

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