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| Customer Service | 4.2/10   |
|---|---|
| Quality of website | 8/10 |
| Value for Money | 7.5/10 |
| Overall rating | 5.4/10 |
By thebride on 10th Jul 2008
| Goods purchased & cost | wedding favors |
|---|---|
| Delivery | Still waiting |
| Customer Service | 0/10 |
| Quality of website | 1/10 |
| Value for money | 5/10 |
| Overall value | 0/10 |
 thebride's recommendation | |
Nothing!
horrible customer service -
product still not received after a month
I ordered some wedding favors on June 11, 08 for a july 18th wedding. I got a phone call two weeks after I purchased the product and was told it was out of stock. Told me it will be available in July 8 and promised me it will be sent out the same day. I agreed and waited. I called them on July 8th and was told they're going to ship the order, 3 days later, I haven't received it. I felt that customer service was horrible! No help at all. I'm an IT Professional and if their database would only be updated once the items are out of stock, I think they wouldn't have such a big problem.
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