Thomson Holidays Foreign Exchange Review

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Thomson Holidays Foreign Exchange
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 6 reviews

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eclipsechaser's Review of Thomson Holidays Foreign Exchange

10th Jul 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Speed of service
    1 stars
  • Type of customer
    Personal
  • Customer Service
    1.5 stars
Good Points

Very couteous.


Bad Points

Very bad currency exchange rates.


General Comments

I've exchanged money before with Thomson and always been relatively happy.
So, when I booked a hotel for stopping in on my return from holiday in China, I had no hesitation anout ordering some Hong Kong dollars and Chinese yen.
I purchased my currency for £750 thinking all was well.
But I was horrified the next day, when I found I could have purchased the same amount of currency elsewhere for £620, a loss of £130. I thought Thomson had made a genuine mistake. But they said "No", I had paid their going exchange rates. And could not do anythig about it.

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