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Picture courtesy of John-Paul.
| Customer Service | 5.4/10 |
|---|---|
| Value for Money | 5.3/10 |
| Reviewer Rating | 5.1/10 |
| Overall Rating | 5.1/10 |
By ajhhopkins1982
on 10th Jul 2008
| Have you made a Claim | Recently Settled |
|---|---|
| Reason for going with this company | Cheapest Quote |
| Cover Taken | Comprehensive |
| Driver Type | Male Driver |
| Previous Insurance Company | Tesco |
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
You get a certificate of insurance so no un-insured driving issues with the police.
Customer service is poor, if you have to make a claim they cant be bothered to keep you up to date, they don't provide the information they promise. Can't get through to the call centre for at least 30 mins.
Zurich insurance is OK, as long as you dont have to make a claim. The policy is reasonably priced. I had to make a claim as a result of a van pulling out from a side road and colliding with me. I provided them with all the information, which they lost and didn ' t ask any questions and just settled the claim against me. I wasn ' t told me car was being repaired and wasn ' t told it was repaired until the body shop rang me wanting to charge me for storage as the car had been ready for 3 weeks and Zurich hadn't informed me of this. Left them to take this up with Zurich. Would avoid Zurich even if it means paying hundreds of pounds more, its just not worth the bother. You really do get what you pay for.
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