Zurich Car Insurance Review

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Zurich Car Insurance
1.6 stars
Average rating for this product is: 1.6 out of 5

From 1 rating and 34 reviews

Thumb down 29% of users recommend this product

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ajhhopkins1982's Review of Zurich Car Insurance

10th Jul 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Recently Settled
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Tesco
Good Points

You get a certificate of insurance so no un-insured driving issues with the police.


Bad Points

Customer service is poor, if you have to make a claim they cant be bothered to keep you up to date, they don't provide the information they promise. Can't get through to the call centre for at least 30 mins.


General Comments

Zurich insurance is OK, as long as you dont have to make a claim. The policy is reasonably priced. I had to make a claim as a result of a van pulling out from a side road and colliding with me. I provided them with all the information, which they lost and didn ' t ask any questions and just settled the claim against me. I wasn ' t told me car was being repaired and wasn ' t told it was repaired until the body shop rang me wanting to charge me for storage as the car had been ready for 3 weeks and Zurich hadn't informed me of this. Left them to take this up with Zurich. Would avoid Zurich even if it means paying hundreds of pounds more, its just not worth the bother. You really do get what you pay for.

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