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| Customer Service | 8/10   |
|---|---|
| Quality of website | 6.5/10 |
| Value for Money | 5.3/10 |
| Reviewer Rating | 4.2/10 |
| Overall Rating | 4.4/10 |
By dromaine on 10th Jul 2008
| Goods purchased & cost | food |
|---|---|
| Delivery | On time |
| Customer Service | 9/10 |
| Quality of website | 9/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 dromaine's recommendation | |
Very easy to use website. Saves me lots of time. I save money as I am not tempted to put extra items into the trolley on impulse as I would if actually walking around the supermarket myself.
One hour delivery slot is good, but I would say one in four weeks my shopping is late. Compensation given via voucher though.
I would like Sainsburys to You to find some way of adding e-voucher codes to their nectar vouchers so these can be used on-line. I would like to be able to use my nectar vouchers on-line as I feel I miss out on a lot of point collection offers. Overall very friendly delivery drivers and helpline.
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