lycatel www.lycatel.com review

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Average Ratings

Ease Of Navigation	2.8/10
Value for Money	1.3/10
Reviewer Rating	1.2/10
Overall Rating	2.1/10

9% Recommended4 out of 44 Reviews

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By Tricey on 10th Jul 2008

Tricey's Ratings

Ease Of Navigation	5/10
Value for money	5/10
Overall value	0/10
Tricey's recommendation

Good Points

There are no good points.

Bad Points

The whole set up is one enormous bad point.

General Comments

I bought a Cobra International Calling Card from Lycatel which promised £10.00 of calls for £5.00. I made two phone calls to St. Vincent, the two calls lasted 8-10 minutes max, when the card ran out. At the beginning of the second call I was told that I had 41 minutes left on the card. I called customer services and they told me to ring back in six hours so that their system could update, I did this and was again told to call back in six hours as the system had not yet updated. I have left it a week and just called them only to have them tell me that the second call lasted 29 minutes. When I disputed this I was told that included the connection charges. As a result of this I will not buy their product again!

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