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| Ease Of Navigation | 2.8/10 |
|---|---|
| Value for Money | 1.3/10 |
| Reviewer Rating | 1.2/10 |
| Overall Rating | 2.1/10 |
By Tricey on 10th Jul 2008
| Ease Of Navigation | 5/10 |
|---|---|
| Value for money | 5/10 |
| Overall value | 0/10 |
| | |
There are no good points.
The whole set up is one enormous bad point.
I bought a Cobra International Calling Card from Lycatel which promised £10.00 of calls for £5.00. I made two phone calls to St. Vincent, the two calls lasted 8-10 minutes max, when the card ran out. At the beginning of the second call I was told that I had 41 minutes left on the card. I called customer services and they told me to ring back in six hours so that their system could update, I did this and was again told to call back in six hours as the system had not yet updated. I have left it a week and just called them only to have them tell me that the second call lasted 29 minutes. When I disputed this I was told that included the connection charges. As a result of this I will not buy their product again!
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