Anissaras, Galini Hotel Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

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Pebbles Star's Review of Anissaras, Galini Hotel Crete

10th Jul 2008

Overall Rating

1 stars
  • Value for money
    3 stars
  • Board Basis
    Half board
  • Accommodation
    2.5 stars
  • Food
    1 stars
  • Location
    0 stars
  • Date of stay
    June 2008
  • Tour Operator
    Olympic
  • Customer Service
    0 stars
  • Resort
    0.5 stars
Good Points

Was basic but clean. Towels and bedding changed every 3 days (first one happened after 4 days but I think this was due to problems with the company who does the laundry). Plenty of food (fairly poor quality and repetitive). Pool area quite nice.


General Comments

Some staff were a bit rude. Drinks seemed very expensive. On our first night we were asked what we wanted to drink. We were there on a half board basis so we asked him if anything was included in this. He told us a drink each per meal. We went along all two weeks being brought our drinks over with nothing else said. On the last day we were presented with what they called a small bill. This bill was for 50 euro (I think this is about £40 at the moment)! This was on our last day so we had to scrap together what little money we had left, leaving us with nothing to buy water or food on the last day. After speaking to another member of staff we were told that the procedure for drinks was that the receipts were presented to guests with the drinks at every meal. The guest then either paid up front or signed the receipt to have it put on a tab. We were not given any receipt at any point during our holiday except at the end. This ruined our last day of the holiday. We brought this up with the rep. Wouldn't recommend anyone go to this hotel.
Hotel location seemed very remote so had to get taxis quite a lot. Small dirty (I got tar all over my towels and costume) beach at bottom of road about 10/15 minute walk from hotel. Not really suitable for spending time on. Also there are shops within a 5 minutes walking distance of the hotel but these are little 'supermarkets' that sell water, some food and small gifts. Not really good for proper shopping.
Couldn't wait to go home! This hotel is okay if you are paying very little for your holiday.
The brochure is accurate when it says where the nearest shop and beach is, however these are very small and as I said about the beach very dirty. The shops are just small general stores.
I wouldn't recommend this hotel unless you are willing to either hire a car or walk a lot each day. So long as you use it as a base for your holiday and don't really spend any time there you will be fine.

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