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- Havanagirl's review
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Picture courtesy of GH. Smith.
| Flight on time? | 6.9/10   |
|---|---|
| Customer service | 6/10 |
| Comfort on flight | 5.4/10 |
| Quality of food | 5.5/10 |
| Value for Money | 5.5/10 |
| Reviewer Rating | 5.7/10 |
| Overall Rating | 5.7/10 |
By Havanagirl on 10th Jul 2008
| Flight Date | 01.08 |
|---|---|
| Flight From - To | london - orlando |
| Ticket class | Premium Economy |
| Flight on time? | 0/10 |
| Customer service | 1/10 |
| Comfort on flight | 0/10 |
| Quality of food | 5/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 Havanagirl's recommendation | |
Just about everything - 4 hours delay going out to Orlando, more delays on the way home, uncomfortable.
Even though we had paid for premium economy seats, this was the most uncomfortable, delayed, understaffed and generally most unpleasant fight I have ever taken. I don't quite know what has happened to Virgin, but they don;t even match easyjet in my opinion. The one thing they have got right though is the lounge at Gatwick - cannot praise that enough!! Made the 4 hr delay bearable.
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