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| Quality of service | 5.4/10 |
|---|---|
| Layout of shop | 7.1/10 |
| Value for Money | 5.3/10 |
| Overall rating | 5.6/10 |
By lthorndyke on 9th Jul 2008
| Goods purchased & cost | watch, £100 |
|---|---|
| Quality of service | 9/10 |
| Layout of shop | 9/10 |
| Value for money | 8/10 |
| Overall value | 8/10 |
| | |
the staff were very pleasant....excellent service.
none
i was recommended this jewellers by a colleague...and i must say it is one recommendation that i will be passing on.throughout the sale the assistant was very pleasant and extremely helpful.I felt a valued customer as despite not spending a great deal,the staff were very willing to get involved in helping my decision.During my visit, there was another customer demanding a refund.I must admit this customer was very rude and despite experiencing a torrent of abuse both the assistant and the manager remained calm and polite explaining the refund policy in a friendly manner (something which i don't think i could've done myself).i can honestly say that both my experience and seeing how they dealt with a complaint like that has definitely made me want to visit that shop again.I have not experienced service like that anywhere else.

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| DiamondGeezer.com | £454.00 |

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