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- Wrapit, www.wrapit.co.uk
- mssphughes's review
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Picture courtesy of Gaynor.
| Value for Money | 5.3/10  |
|---|---|
| Reviewer Rating | 5/10 |
| Overall Rating | 4.9/10  |
By mssphughes on 9th Jul 2008
| Value for money | 3/10 |
|---|---|
| Overall value | 2/10 |
 mssphughes's recommendation | |
Range of products, flash showroom, wine
Ten months after closing list we are still waiting for a couple of items (a kettle and a stewpot) - neither of which were flagged as being a long lead time on the website. Wrapit do not seem remotely pro-active in chasing up outstanding items. Their response is to offer to refund the cost to us if we send debit card details (this will take 3-5 working days). Not acceptable that Wrapit have had our guests money for almost 12 months and still not provided our presents or offered any compensation. Not even particularly apologetic. It's not great service, and who cares if marginally cheaper than John Lewis if it takes a year to get all the gifts.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 1 | 0 |
Total Respect: +2
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Darcysilver
on 10th Jul 2008