Holland America Line, MS Eurodam Review

Watch this item
2.7 stars
Average rating for this product is: 2.7 out of 5

From 0 ratings and 7 reviews

Thumb down 43% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Holland America Line, MS Eurodam Canada Cruise

9th Jul 2008

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Nights on board
    3
  • Cabin Type
    Spa Room
  • Food - quality & variety
    2 stars
  • Date of Cruise
    07.2008
  • Itinerary Name
    Prelude
  • Group description
    Couple
  • Entertainment on board
    1 stars
Good Points

Big ship, friendly staff for most, food upper range


General Comments

I did experience some bad points with Holland America Line, MS Eurodam which are as follows:
Ratio staff passenger seemed rather low
Staterooms much smaller than usual older HAL ships
TV 50% in size reduced
TV can not turn - must watch TV from bed!
Cabin Steward no longer listed on phone > now 'guest relations' which took longer to address my queries/needs
Long queues in front of speciality restaurants > staff appeared to be unable cope
Thought the Internet cafe was tiny and same size as their 1200 passenger ships > net broke down or said differently was ultra-ultra slow
Pinnacle Grill was now enhanced due to its 2nd floor location with the extra noise of the engine room and the tables shake equally due to the engine!
Difficulty to book speciality restaurants in general
Front desk located on the first floor which now increases endless criss crossing of the ship due to the new 'improved' logistics
The staterooms labelled as Spa Rooms are very noisy as passengers visiting the observation desk must cross the hallway of these stateroonms to reach the elevators on the 10th floor on this end of the ship
Fresh fruits are served complimentary to your room on embarkation, precut, but cutlery is not served with it
The laundry and cabin-steward rooms in the hallways have been removed, be happy to meet your cabin steward
No feedback forms given at the end of the cruise

Overall, I feel that Holland America has truly moved forward to Carnival Cruise Lines if it wasn't for the decoration, mass transport, gone are the days of the older, more comfortable HAL cruise ships where passengers were the focus!

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?