Dixons www.dixons.co.uk Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 38 reviews

Thumb down 34% of users recommend this product

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Guest's Review of Dixons www.dixons.co.uk

5th Jul 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    On time
  • Quality of website
    0 stars
  • Goods purchased & cost
    Hitachi stereo £140
  • Customer Service
    0 stars
Good Points

Nil - outweighed by the bad points!


Bad Points

Shocking customer service


General Comments

Purchased a Hitachi stereo on line for the wife's birthday. Took a day off work to receive delivery, product did not work and had a component missing.

Numerous (and lengthy) calls to customer services, tell me I wouldn't be able to exchange it in-store as they have no high street outlets and Curry's won't accept it (despite being part of the same group).

I've told them I want a full refund (including delivery charge) and that I won't be buying anything from them or their affiliates again.

All of my future purchases will be from independent local retailers who actually appreciate business.

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