bt connect broadband www.btconnect.com review

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Average Ratings

Content	4.1/10
Reliability	4.2/10
Customer Service	2.8/10
Speed Consistency	3.6/10
Value for Money	3.4/10
Reviewer Rating	3.6/10
Overall Rating	3.6/10

View Last 6 Months Only

31% Recommended35 out of 114 Reviews

25% Recommended5 out of 20 Reviews

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By sigsounds on 4th Jul 2008

sigsounds's Ratings

Reliability	1/10
Customer Service	1/10
Speed Consistency	1/10
Value for money	1/10
Overall value	1/10
sigsounds's recommendation

Good Points

Sorry can't think of any!

Bad Points

I have experienced Very Slow Connections/download speed
communication problems Call Centre Staff
No cooling off period on contract

General Comments

I recently moved to BT from Zen, over the past week my broadband access has been around one tenth the speed I was getting from zen. There is no cooling off period (I thought I had 14 days) so I am forced to buy my way out of the contact (around £500) as I feel that the service I am getting is useless and I do need broadband.

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