Written on: 04/07/2008 by rakshasi (2 reviews written)
excellent customer care
i ordered a fridge online from www.johnlewis.com which was delivered in two days. a couple of days after i had been using it, i noticed a large scratch near the base which i had missed when unpacking it.
i was hesitant to call as i had not reported it as soon as i had unpacked it - but as soon as i did, they apologised and replaced it with a new model in two days!
excellent service on all counts - i would go back to them just for their customer service!
As rated by our community of reviewers
" They took all my money from my account! " Read More
" Worst shop ever bought from " Read More
" They apologized for the problems that I had to go through " Read More
" They've started banning books that challenge Zionist claims " Read More
" No goods delivered " Read More