rakshasi's Review of John Lewis www.johnlewis.com
4th Jul 2008
Overall Rating
- Value for money
- DeliveryOn time
- Quality of website
- Goods purchased & costrefrigerator
- Customer Service
excellent service
excellent customer care
competitive prices
Bad Points
none
General Comments
i ordered a fridge online from www.johnlewis.com which was delivered in two days. a couple of days after i had been using it, i noticed a large scratch near the base which i had missed when unpacking it.
i was hesitant to call as i had not reported it as soon as i had unpacked it - but as soon as i did, they apologised and replaced it with a new model in two days!
excellent service on all counts - i would go back to them just for their customer service!
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