John Lewis www.johnlewis.com Review

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John Lewis www.johnlewis.com
2.9 stars
Average rating for this product is: 2.9 out of 5

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rakshasi's Review of John Lewis www.johnlewis.com

4th Jul 2008

Overall Rating

5 stars
  • Value for money
    5 stars
  • Delivery
    On time
  • Quality of website
    5 stars
  • Goods purchased & cost
    refrigerator
  • Customer Service
    5 stars
Good Points

excellent service
excellent customer care
competitive prices


Bad Points

none


General Comments

i ordered a fridge online from www.johnlewis.com which was delivered in two days. a couple of days after i had been using it, i noticed a large scratch near the base which i had missed when unpacking it.
i was hesitant to call as i had not reported it as soon as i had unpacked it - but as soon as i did, they apologised and replaced it with a new model in two days!
excellent service on all counts - i would go back to them just for their customer service!

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