eGamma www.egamma.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 4 ratings and 106 reviews

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Guest's Review of eGamma www.egamma.co.uk

4th Jul 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Chairs, £260
  • Customer Service
    0 stars
Good Points

Web site looks OK, customer charter says all the right things.


General Comments

I ordered chairs from www.eGamma.co.uk last August and the £260 was taken from my credit card account the same day. The confirmatory email quoted 11 weeks delivery instead of the web site's seven. Eighteeen weeks later I got a phone call from eGamma offering delivery the next week. The chairs arrived on the day, and the boxes were opened with the courier present. The first chair seemed to have a large chunk missing (the broken off bit was not in the box), they were flimsy to the point of being unusable and upholstered in the wrong colour. I sent them back with the courier. I did not receieve any reply from my emails to eGamma so I asked for a refund from the credit card company. I wish I had found this review site before ordering.

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