direct line car insurance review

Picture courtesy of Jumbo.

Average Ratings

Customer Service	3/10
Value for Money	3.6/10
Reviewer Rating	3/10
Overall Rating	3.1/10

View Last 6 Months Only

26% Recommended31 out of 118 Reviews

22% Recommended4 out of 18 Reviews

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By honeybuns on 3rd Jul 2008

honeybuns's Ratings

Have you made a Claim	Currently Claiming
Reason for going with this company	Cheapest Quote
Cover Taken	Comprehensive
Driver Type	Lady Driver
Previous Insurance Company	morethan
Customer Service	0/10
Value for money	0/10
Overall value	0/10
honeybuns's recommendation

Good Points

Absolutely none at all.

Bad Points

Poor attitude to customer service. Be warned - do not use Direct Line Insurance unless you plan to never make a claim.

General Comments

"Of course you can have a hire car whilst we repair yours" they said. What they don't say is that they will only let you have a hire car for two weeks. Its just tough if your car isn't repaired at the end of two weeks.

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