Hotel El Paso, (Universal Port Aventura Complex) Review

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Hotel El Paso, (Universal Port Aventura Complex)
3.8 stars
Average rating for this product is: 3.8 out of 5

From 7 ratings and 35 reviews

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shazas's Review of Hotel El Paso, (Universal Port Aventura Complex)

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Board Basis
    Half board
  • Accommodation
    1 stars
  • Food
    0 stars
  • Location
    0.5 stars
  • Date of stay
    24 june 2008
  • Tour Operator
    thomas cook
  • Customer Service
    1 stars
  • Resort
    1 stars
Good Points

Rooms and pool was good and very clean.
Portaventura was good the express passed were good. There was a 2hour wait for most a the rides.


General Comments

Food was 95% of the same, not what you would expect to have when to pay to go half board in a 4*hotel. The bar staff were not friendly enough. I was not served for 15-25 minutes (not a one off).
Dinner food was cold sometimes.


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Members' Comments onshazas's Review

  • Lauraz17 on 8th Sep 2008

    I also experienced the food being cold at the buffet and after 5 days I had really had enough of the same type of food day after day. There is also an option to eat at the restaurant instead of the buffet - but the food was of poor quality. Staff are not particularly friendly and because I don't speak Spanish I struggled to get by.