keeef's Review of British Gas
2nd Jul 2008
Overall Rating
- Value for money
Can't think of one.
Bad Points
Incorrect billing. Then also blocked my transfer to another supplier.
General Comments
My experience with this company has been very poor.
At my previous address British Gas thought that they supplied my Gas / Elec but they didn't and I had to goto their HQ in Edinburgh to sort it out with them that they were not our supplier. Even after it was agreed that they were not our supplier they still sent me bills although they were for £0.00? This took over 4 months to sort out. But then they started to send incorrect bills demanding thousands of pounds! This caused me and my partner a lot of stress.
At My new address I was unfortunate enough to be supplied by British Gas again! So after being in my new property for a week I transfered to another company but British Gas blocked the transfer because my account was not in credit, and they didn't inform me about the block. Because of this it took over 3 months to move supplier!
I have now moved suppliers and suggest that you do the same.
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