ambellina's Review of Cheap Tickets, www.cheaptickets.com
1st Jul 2008
Overall Rating
- Value for money
- Ease Of Navigation
None
Bad Points
I've experienced long hold times on phone, constant schedule changes, exorbitant fees to change/cancel flights
General Comments
I just got off the phone with a cheaptickets representative. I was on hold for 73 minutes. My return flight has changed twice since I booked it. Customer Service do not seem very helpful, I feel as though they just constantly tell me one thing, put me on hold, then come back with something entirely different.
I have had much better experiences with Priceline and Orbitz. I will gladly choose my flight times blindly through Priceline.com than deal with CheapTickets.com's ever-changing itineraries and wait times.
I will not ever use this service again, nor will I recommend it to anyone I know.
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