Written on: 30/06/2008 by brianogs (1 review written)
Good Points
None.
Bad Points
Broke
General Comments
We got our Samsung RS21 Fridge Freezer repaired 3 weeks ago and its gone again. With our first baby on the way in 3 weeks contacted them again and were told NO chance of replacement, will be contacted within 48 hours for repair this 96 working hours ago. We have contacted the consumer rights authority here in Ireland and they have told us to file with the small claims court here. It costs ' 9 per claim and the court does the rest on our behalf. Will update on what happens.
As rated by real users
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Noel Casey's Response to brianogs's Review
Written on: 24/09/2008
Helpful review because now I know what to expect when I contact Samsung for repairs to my Fridge Freezer
Brianogs's Response to brianogs's Review
Written on: 25/09/2008
Arrived to repair while we were in the hospital. Repair guy was v good, had a key left out back <br/>no problems since. Samsung customer service are the worst I have come across. Keep a note of calls made to them dates and ref. numbers. Gave us 2 repair dates and never showed. Best of luck.