samsung rs21 fridge freezer review

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Average Ratings
Ease of Use6.6/10
Durability2/10 Based on 9 ratings
Style7.7/10
Service & Support3.1/10 Based on 11 ratings
Value for Money2.7/10
Overall rating2.3/10
19% Recommended3 out of 16 Reviews

Review of Samsung RS21 Fridge Freezer Fridge Freezer

By brianogs Rank: Lance Corporal on 30th Jun 2008

brianogs's Ratings
Owned Product For:More than 1 year
Special FeaturesNot supplied
Ease of Use8/10
Durability0/10
Style7/10
Service & Support0/10
Value for money0/10
Overall value0/10
no brianogs's recommendation

Good Points

None.

Bad Points

Broke

General Comments

We got our Samsung RS21 Fridge Freezer repaired 3 weeks ago and its gone again. With our first baby on the way in 3 weeks contacted them again and were told NO chance of replacement, will be contacted within 48 hours for repair this 96 working hours ago. We have contacted the consumer rights authority here in Ireland and they have told us to file with the small claims court here. It costs ' 9 per claim and the court does the rest on our behalf. Will update on what happens.

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2 Comments on Review by brianogs for Samsung RS21 Fridge Freezer Fridge Freezer

  1. noel casey on 24th Sep 2008

    Helpful review because now I know what to expect when I contact Samsung for repairs to my Fridge Freezer

  2. brianogs Rank: Lance Corporal on 25th Sep 2008

    Arrived to repair while we were in the hospital. Repair guy was v good, had a key left out back
    no problems since. Samsung customer service are the worst I have come across. Keep a note of calls made to them dates and ref. numbers. Gave us 2 repair dates and never showed. Best of luck.



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