Samsung RS21 Fridge Freezer Review

★★☆☆☆
1.9 / 5
31.6% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

brianogs's review of Samsung RS21 Fridge Freezer

☆☆☆☆☆

“We got our Samsung RS21 Fridge Freezer repaired 3...”

Written on: 30/06/2008 by brianogs (1 review written)

Good Points
None.

Bad Points
Broke

General Comments
We got our Samsung RS21 Fridge Freezer repaired 3 weeks ago and its gone again. With our first baby on the way in 3 weeks contacted them again and were told NO chance of replacement, will be contacted within 48 hours for repair this 96 working hours ago. We have contacted the consumer rights authority here in Ireland and they have told us to file with the small claims court here. It costs ' 9 per claim and the court does the rest on our behalf. Will update on what happens.

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Style

Noel Casey's Response to brianogs's Review

Written on: 24/09/2008

Helpful review because now I know what to expect when I contact Samsung for repairs to my Fridge Freezer

Reply to this comment

Brianogs's Response to brianogs's Review

Written on: 25/09/2008

Arrived to repair while we were in the hospital. Repair guy was v good, had a key left out back <br/>no problems since. Samsung customer service are the worst I have come across. Keep a note of calls made to them dates and ref. numbers. Gave us 2 repair dates and never showed. Best of luck.

Reply to this comment
Report this review