GO Outdoors www.gooutdoors.co.uk Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 1 rating and 22 reviews

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majusau's Review of GO Outdoors www.gooutdoors.co.uk

29th Jun 2008

Overall Rating

0 stars
  • Value for money
    3.5 stars
  • Delivery
    Still waiting
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    Does not fulfill orders
  • Customer Service
    0 stars
Good Points

Some good products.


Bad Points

This company is having some major problems!!


General Comments

Be warned! You wouldn't live for long if you behaved on an expedition the way this company does. They would say this is a symptom of their success. However they seem to be struggling, even when their website says substantial stocks are available. They took a week or more to let me know. And they took 3 weeks to reply to an e-mail. Similar happened with them 2 years ago, so clearly slow to learn. Customer care attitude at the top of this company seems so poor that it over-rides by miles any good points.

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Members' Comments onmajusau's Review

  • arcon on 7th Jul 2008

    Could not agree more. Apparently this company does not understand the value of repeat business?

    Quite good at taking orders - in fact chased me to confirm payment details - however I experienced appalling customer service when things went wrong.

    6 weeks and still haven't received goods. Summer will be over soon.