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- aatqz64's review
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| Flight on time? | 3.9/10   |
|---|---|
| Customer service | 2.9/10 |
| Comfort on flight | 3.4/10 |
| Quality of food | 2.7/10 |
| Value for Money | 3.2/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 3.1/10 |
By aatqz64
on 28th Jun 2008
| Flight Date | 6/2008 |
|---|---|
| Flight From - To | Chicago to Providence |
| Ticket class | Economy |
| Flight on time? | 0/10 |
| Customer service | 1/10 |
| Comfort on flight | 0/10 |
| Quality of food | 0/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 aatqz64's recommendation | |
I will not fly with United again, worse Airline. I was flying to Bradley CT from O'Hare, Reached airport 1hr and 30 minutes before the flight time. Auto Check in Machine was not working and got instructions to see agent. Counter 4 domestic was with more then 70 passenger and staff asked me to go to Counter 2 International. Counter 2 sent me back to counter 4. Same Staff person said that I don't know my supervisor told me to sent you to counter 2. demanded to talk to supervisor and he said that flight is already closed 40 minute before departure time. So I should look for alternative. Went back to Customer Service desk and paid $96 more to change flight to Providence to make on time to CT, flight was 7:58am. at 8am they announce that FAA inspector is doing inspection and we cannot get on-board with FAA Ok. Around 10am they moved us to gate F4 from F12 and then after 40 minutes they announced that flight is ready but due to no crew they cannot fly. Later on crew showed up but now this time they lost their language and refuse to fly without. Once they found the stuff we got on-board and after taxing now Captain announce that they have problem with Engine # 1 and need to go back to gate again. After 40 minute fix again head to runway but same thing ,this time it was engine #2 and around 1pm every one was off loaded from plane and United staff had no idea what will happen. I cancelled my ticket and came back home and hopefully will never fly with united again. No apology no compensation for all our loss.
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