play www.play.com review

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Average Ratings

Customer Service	3.7/10
Quality of website	6.9/10
Value for Money	7/10
Reviewer Rating	5.2/10
Overall Rating	5.1/10

View Last 6 Months Only

49% Recommended63 out of 128 Reviews

35% Recommended15 out of 43 Reviews

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By chrisward on 28th Jun 2008

chrisward's Ratings

Goods purchased & cost	Game £18
Delivery	Still waiting
Customer Service	0/10
Quality of website	5/10
Value for money	5/10
Overall value	1/10
chrisward's recommendation

Good Points

An easy to use site, which promises the earth.

Bad Points

Fails to provide...
Place an order on the 22nd and paid instantly, all accepted. I received an email on the 25th saying it had been posted at 2am, that's a very strange hour for the post to work, and since then nothing, not a sign of the order. 3 - 5 days would of been the 27th but Play.com say that it is reasonable to take 3 days to pack and post the item so won't be due till 1st. Totally missing the event which the gift was bought for.

General Comments

Would advise everyone to avoid at all costs. This site is only marginally cheaper but you get much worse service. Do your self a favour, pay an extra £2 and make sure you actually receive your items when you expect them.

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