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- Guest.'s review
Have a picture of Castle Cover Insurance?, please send it to us.
| Customer Service | 8.5/10   |
|---|---|
| Value for Money | 6.7/10 |
| Overall rating | 6/10 |
By Guest. on 28th Jun 2008
| Have you made a claim | No |
|---|---|
| Type of Cover | Not supplied |
| Customer Service | 8/10 |
| Value for money | 10/10 |
| Overall value | 9/10 |
 Guest.'s recommendation | |
Professional.
Good Value.
Efficiaent.
Excellent service.
None.
The phone was answer straight away by Castle Cover Insurance, no computers and pressing buttons. Advisor dealt with me very professionaly and took the time to answer all my questions as well as having a laugh with me. Which was refreshing as some call centre just want to give you the quote and be done with you. The documents were sent quickly and the saving I made was huge, they also increased my cover and provided me with home emergency which is very usefull.
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