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| Quality of service | 0.7/10 |
|---|---|
| Layout of shop | 1.7/10 |
| Value for Money | 3.8/10 |
| Overall rating | 1.3/10 |
By guler on 26th Jun 2008
| Goods purchased & cost | Canon camera, £300 + insurance |
|---|---|
| Quality of service | 1/10 |
| Layout of shop | 2/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
| | |
I cannot see anything good about Jessops.
I experienced very bad customer service.
I will never buy anything from Jessops again! 6 months ago I bought a camera from Jessops and I had all kind of troubles with it. The camera came with a manufacturing fault and they keep it in repair for last 3 months and every time they call and say it is repaired it is coming with an apparently new and worse fault. With the camera I also paid for the Jessops insurance but they won't refund or change the camera.
I would never suggest Jessops to anyone, I am sure you can find much more better places to buy a camera with better customer services.

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