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| Flight on time? | 5.8/10   |
|---|---|
| Customer service | 4.6/10 |
| Comfort on flight | 4.9/10 |
| Quality of food | 4.2/10 |
| Value for Money | 4.1/10 |
| Reviewer Rating | 4.4/10 |
| Overall Rating | 4.2/10 |
By Guest. on 26th Jun 2008
| Flight Date | 06/2008 |
|---|---|
| Flight From - To | U.K to San francisco |
| Ticket class | Economy |
| Flight on time? | 10/10 |
| Customer service | 2/10 |
| Comfort on flight | 0/10 |
| Quality of food | 2/10 |
| Value for money | 1/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
Schedules were on time
Rude and abrupt staff if you're female. No leg room. 1 cup of cold coffee on a 7.1/2 hour flight. Then they left our bags along with 45 other passengers bags in Chicago.
Although the flights were all on time, we were very disappointed with the overall service. The plane was tatty and hadn't been cleaned. No leg room. Unable to tilt chair without lying across the poor fella behind us. Our baggage was not loaded on our plane in Chicago and we have yet to discover where our clothes and gifts are. Would not use again, I`d walk first.
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