Nationwide Basic FlexAccount Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

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Speedway's Review of Nationwide Basic FlexAccount

Overall Rating

2 stars
  • Customer Service
    0.5 stars
  • Ease of use
    4.5 stars
Good Points

Good for overseas use.


Bad Points

Poor customer service.


General Comments

I have transferred to a Nationwide Flex account and the transition was far from smooth. The main problem was that Nationwide wrote to my previous bank cancelling direct debits without ensuring that they had set them up themselves first (which in one case they had not). Speaking to customer services is frustrating as no-one seems to know the answer and calls are not returned. That said, the account is easy to operate online and there are distinct advantages when buying foreign goods or cash. Nationwide must up its game with regard to customer services however if it is to be regarded as a serious competitor to the main four.


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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%N/A