Tesco DVD Rental www.tescodvdrental.com Review

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Average rating for this product is: 1.4 out of 5

From 5 ratings and 65 reviews

22% of users recommend this product

Guest's Review of Tesco DVD Rental www.tescodvdrental.com

25th Jun 2008

Overall Rating

Value for money

Content

Good Points

Don't have to go to the shop, and the online interface is easy to use.

Bad Points

They try to extend their turnaround time to the maximum; occasionally discs that are completely unusable.

General Comments

Slow delivery. Several times I've sent a DVD back and, despite having plenty of selections on the list, the website tells me "awaiting allocation" (one day lost). The next day I get an email message timed at after 23:00 telling me "Good news! We just posted..." - so that's now two days lost, to minimise their postage costs. Best of all, the service seemed to deteriorate after I signed up for three months up front rather than monthly credit card charges. Ethos seemed to be - customer's already paid, so, you get what we give you. Which isn't good. I wouldn't recommend them to anyone. The problem is, though, almost every alternative is now "powered by" Lovefilm.. When Tesco was Video Island it was much better.

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