Alliance & Leicester Commercial Bank Account Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 14 reviews

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Madinthehead's Review of Alliance & Leicester Commercial Bank Account

Overall Rating

0 stars
  • Value for money
    0 stars
  • Banked with company
    1 year and over
  • Customer service
    0 stars
Good Points

Initial free banking period of 2 years as opposed to 12 -18 months offered by all other banks.


Bad Points

Everything. Total incompetence and surly customer service.


General Comments

We are a very small business but I was given application forms for turnover of in excess of £1m by the local branch! We requested internet banking, they did not set this up, we were issued with Visa Electron cards despite the impression we were getting "full" debit cards (we were told that this would last for 6 months to see how we handled our account). I pointed out that my partner has had a personal account with them for decades and never been overdrawn and what is the point in asking for our other bank account details as they could credit check us to see how we handled our finances. No, apparently they don't do this. Why then ask for our other account details. They then applied bank charges when our free period came to an end despite having banked the requisite £1000 for that month. I had a hell of a battle to get the charges reimbursed - very surly and unhelpful customer service. I am now bombarded with junk mail from them stating they can offer a far better deal than my current bank!


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