eGamma www.egamma.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 4 ratings and 106 reviews

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Mr J Stranix's Review of eGamma www.egamma.co.uk

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Delivery
    On time
  • Quality of website
    0 stars
  • Goods purchased & cost
    eames chair,ottoman £800
  • Customer Service
    0 stars
Good Points

egamma were paid £800 in oct 2007 for a charles eames chair and ottoman.on arrival both the chair and ottoman were faulty.this was reported to them immediately and they eventually arranged tnt couriers TWO MONTHS later to pick it up for exchange...They promised a replacement chair immediately and despite dozens of emails have recieved nothing back by email, phone or otherwise.We will be taking LEGAL ACTION to recover our £800...


Bad Points

USE THIS COMPANY AT YOUR PERIL...Our chair was picked up by TNT Couriers for exchange in Feb 2008 as it was faulty.I was informed by EGAMMA that a new one would be delivered on 20 March. Despite dozens of emails I am still waiting for any sort of reply..., they tend to respond if you phone their telephone line and press the NEW ORDERS OPTION. They always promise to phone back I have not been called back.


General Comments


Does anyone know where their office is, as I would like to visit IN PERSON....


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